HELPLINE:
  
01724 281180  
 
FAQs
 
Can I order online if I don't have a registered account?

Yes - you can use the guest option to buy your products online. All you need is a paypal account. Better still why not request an online account to qualify for better prices.

When will my order arrive?

Delivery is next day as standard. There are also other options to choose from for the more urgent requirements.

How do I request an online account?

On the home page featured within the login box - there is a option 'Request New Account'. Click the option and fill in your details. Your new account will be set up within one working day.

I'm still not sure how to use the online facility- I need more help.

Not a problem - featured in the news section on the homepage you will find a user guide manual. This manual gives you step by step instructions on all features of the online facility. We are here to help so if you need further instructions or would like to talk to our staff on how the online facility could benefit you - please do not hesitate to drop us a line or an email. All contact details can be found on our 'Contact Us' page.

I don't have a trade account, can I still order online?

Yes you can. All you need to do is login as a guest and purchase your goods through our secure Paypal checkout. So if you are not a company do not worry anybody can purchase items from our Online store.